Omnichannel – the ultimate customer experience everywhere!
Omnichannel is about creating a unique and amazing customer experience across all of your channels. Your customers, today, are everywhere, and they expect a streamlined experience across your channels. That’s why it’s important to map out a strategy for how to provide them with a coherent experience of your brand, products, and services across media and channels.
With Adapt as our digital partner, we’ve achieved a full omnichannel transition in just a few years. Now, with the launch of the new site and Instore concept, we’re taking our digital ambition to the next level, and we can highly recommend Adapt as digital partner.
Ecommerce Manager, SPORTMASTER
of online retailers has multiple channels in play
expect to be able to buy online and pick up in store
has used their mobile for research before a purchase
Want to know more about omnichannel?
We provide tangible and executable omnichannel strategies - and we can help you implement them. Contact us if you want to know more about how we can help create value for you and your customers with an omnichannel strategy.