Omnichannel – the ultimate customer experience everywhere!

Omnichannel is about creating a unique and amazing customer experience across all of your channels. Your customers, today, are everywhere, and they expect a streamlined experience across your channels. That’s why it’s important to map out a strategy for how to provide them with a coherent experience of your brand, products, and services across media and channels.

Citat

With Adapt as our digital partner, we’ve achieved a full omnichannel transition in just a few years. Now, with the launch of the new site and Instore concept, we’re taking our digital ambition to the next level, and we can highly recommend Adapt as digital partner. 

Aleksander Due-Rasmussen,
Ecommerce Manager, SPORTMASTER

70%

of online retailers has multiple channels in play

50%

expect to be able to buy online and pick up in store

35%

has used their mobile for research before a purchase

Want to know more about omnichannel? 

We provide tangible and executable omnichannel strategies - and we can help you implement them. Contact us if you want to know more about how we can help create value for you and your customers with an omnichannel strategy.

 

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